An article that was recently published on bbc.com revealed a major computer security concern in more than 460 models of HP laptops. Installed on every laptop is a piece of software, called a driver, that allows the keyboard and touchpad to function within Windows. Michael Myng, a computer security researcher, has discovered specific HP drivers contain a potentially malicious tool called a keylogger. A keylogger is software which can record a user’s keyboard input and, in some cases, the movement of the mouse cursor. Keyloggers can be a helpful, legitimate tool used by computer technicians to help diagnose a problem, but they can also be used by individuals with malicious intent.
HP states that the keyloggers are disabled by default, so they are not automatically recording what you type. However, if a cyber criminal were to gain access to your system, they can enable the keylogger and record anything you type into the computer. This can include anything you search for, any sensitive information you may be working on, and usernames and passwords to any accounts you access while the keylogger is active. HP has released a list of all the models that have a keylogger installed. In order to determine if your system is affected please check this list.
If you have an affected HP laptop and would like assistance removing the keylogger, or if you have any questions, feel free to contact one of our friendly IT support technicians at (920) 569-2681. If you live in the greater Green Bay / De Pere area, you can stop in and see us for some advice at our office located at 400 Reid Street in De Pere, WI.